Support
Terminal
SUPPORT TERMINAL
CONTACT CHANNELS
If you encounter technical anomalies or require secure assistance, use the following decrypted channels:
- Technical Support: support@extrascoop.app
- General Inquiries: info@verro.ltd
- Press/Media: press@verro.ltd
FREQUENTLY ASKED QUESTIONS
How do I submit a scoop?
Use the mobile application to capture and upload your content. Every submission undergoes forensic verification (C2PA/Blockchain) before entering the marketplace.
How do I get paid?
Once a news agency acquires your scoop, the funds are deposited into your internal wallet. You can withdraw to your linked bank account via Stripe once you meet the minimum trust threshold.
I forgot my password.
Use the "Forgot Password" link on the app sign-in screen to receive a secure reset transmission via email.
Is my identity protected?
Yes. You can enable "Ghost Mode" (Pseudonymity) in your profile settings. For extreme privacy, consult our Privacy Policy.
LEGAL COMPLIANCE
For official legal matters, please refer to our Terms of Service or contact our UK representative at the address listed in our Footer.